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Terms & Conditions – Linguaviva Florence and Linguadue Milan

HOW TO PAY
The balance of the global tuition fee must be paid in full 2 weeks before course starting date. Following methods of payment for both deposit and balance are possible:

  • International Bank Cheque
  • Credit card (Mastercard and Visa)
  • Bank transfer to:

For enrolments at LINGUAVIVA Florence
Banca CR Firenze, Agenzia 6
Via Nazionale 93/95, 50123 FLORENCE
Account name: LINGUAVIVA srl
Account number: 900696
IBAN: IT 24K0616002806000900696C00
Swift: CRF IIT3F

For enrolments at LINGUADUE Milan
Intesa San Paolo Spa, Agenzia 2109
Corso Buenos Aires 92, 20124 MILAN
Account name: LINGUAVIVA srl
Account number: 1000 / 00014204
IBAN: IT 37 T030 6909 4651 0000 0014 204
Swift: BCIT IT MM

In case of bank transfers please indicate for whom the payment is being made by stating clearly the student’s name and the starting date of the course.

Payment must be receveid in full. Students are liable for all bank charges and will be billed for such charges on first day if necessary.

ACCOMMODATION
The school acts as intermediary between students and owners/families.

CREDIT CARD
When reserving an accommodation through the school, students will be asked to give the credit card details as guarantee for the reservation. Once the student has received the accommodation details, the School is authorized to charge

100 for homestay or shared flats
300 for independent flats in Milan

only in the event of:

  • change of booking, if communicated less than 2 weeks prior to the arrival date
  • cancellation of accommodation, if communicated less than 2 weeks prior to the arrival date
  • non arrival or no show in the reserved accommodation

In order to reserve student residence accommodation in Milan credit card details are mandatory.

ACCOMODATION PAYMENT
Accommodation fees are to be paid by the student in cash directly to the owner upon arrival and at the start of each successive course for long-term stays.
Accommodation fees can be paid in full and in advance also through an authorized Linguaviva educational agency.

DAMAGES CAUTION
Upon arrival students must pay in cash directly to the landlord or homestay family a damages caution of 100 for homestay and shared flat or 300 for independent flats in Milan. This caution will be refunded at the end of the stay if no damage is caused in the accommodation reserved for the students.

INDIPENDENT FLAT IN FLORENCE
In Florence independent apartments are managed by selected estate agencies specialized in offering housing services to international students. On request the school will be happy to provide all the details to contact the real estate agency.
Students or Educational agencies should make the reservations directly with the real estate agency.

MINORS
All minors are accommodated in homestay accommodation with half board.

LEAVING ERLIER OR CHANGING ACCOMODATION
Students who wish to leave their accommodation before the end of the reserved period must give the owner 2 week notice.
In case students leave immediately, they have to pay 2 weeks rent.

COURSE CANCELLATIONS
Cancellations must be communicated in writing.

Before the beginning of the course
Registration fee and deposit of the global tuition fee are not refundable.

AFTER THE BEGINNING OF THE COURSE
If a cancellation is made after the course has started the school will retain the entire tuition fee, even if the period of study is more than one month.
If the course is longer than 4 weeks students may apply for a credit for the unused part of the course. A voucher will be issued for the unattended period and will be valid for 12 months after the date of issue.
If the student decides not to attend classes or to shorten the course, he/she is not entitled to any refund.
Deposits, fees and course credits are not transferable to another person.

STUDENT VISA
In order to receive a study visa students must be enrolled in a course of at least 20 hours of lessons per week. According to the Italian law the global tuition fee must be pre-paid in full for the entire period of study.
If students wish to have the original certificate of enrolment sent by express courier DHL this cost is to be paid by the student.
Students who do not get the visa to enter Italy must notify the school in writing before the course starting date showing proof of rejection from the Italian Embassy.
In this case they are entitled to a complete refund less the Registration Fee of € 80.
Once the student has arrived in Italy and intends to shorten the period of stay by cancelling a course that has already begun, the school will retain the global tuition fee for the period of study for which the certificate of enrolment was issued.

TRANSFER SERVICE
All information concerning airport of arrival, flight details and arrival time should be communicated to the school with the enrolment or at the latest 2 weeks before arrival date. The school will send the confirmation and any relevant information concerning the airport transfer service.

COURSE CHANGES
If the request to change type of course is made less than 15 days before the course begins, students will be given a credit for the tuition fees for the new course or period chosen and they will pay € 150 administrative charge for the requested change.
It is not possible to make changes after the course has begun. On no account can the tuition fee paid be transferred to individual classes.

PARTICIPANTS
In the event of insufficient applications for a course, the school reserves the right to offer an alternative course of equal value.
A minimum of 6 students is required for all courses.

PUBLIC HOLIDAYS
No lessons will take place on public holidays as indicated on the Fees sheet.
No refund will be made or extra lessons held for these days.

PERSONAL DATA
The student authorizes the school Linguaviva/Linguadue to use his/her personal data in accordance with the current Italian law (n° 196/2003) which foresees also that this information will be kept in archival form. The student authorizes Linguaviva/Linguadue also to send, periodically, information and promotional material about the school and the courses offered. The student may request at any moment that all of this information is deleted.

USE OF PHOTOS AND COMMENTS
Permission is given for the use of student comments or testimonials and photographs/images of students in the official promotional material for Linguaviva by the student or their parents or legal guardian with acceptance of these terms and conditions.

QUERIES AND COMPLAINTS
Students should bring any problems to the school attention immediately in order to receive all the assistance and help needed to resolve any issues arising during the stay at school. We do not accept retrospective complaints or queries.

RESPONSIBILITY
The school is not liable for any loss of property on the premises.

INSURANCE
Students are advised to take out medical and personal insurance before leaving their home country and to insure themselves against loss of fees through non-arrival, absence for any reason, or unforeseen termination of their courses